SMS/Text Messaging Terms and Consent

1. Consent to Receive SMS Messages

By providing your mobile phone number to Mainstream Technology Group, you expressly consent to receive text messages (SMS/MMS) from us at the number provided. This includes:

• Security alerts and notifications
• Appointment reminders and confirmations
• Service updates and system status notifications
• Account information and support messages
• Marketing messages and promotional offers (if opted in)

You are not required to consent to receiving text messages as a condition of purchasing any goods or services from Mainstream Technology Group.

2. Message Frequency

The frequency of messages varies based on your interaction with our services:

• Transactional messages: As needed (security alerts, appointment confirmations, service updates)
• Marketing messages: Up to 4 messages per month (only if you opt in to marketing communications)

You may receive additional messages related to active support requests or ongoing security incidents affecting your account.

3. Message and Data Rates

Message and data rates may apply based on your mobile carrier plan. Mainstream Technology Group does not charge for text messages, but your carrier's standard messaging rates will apply. Please contact your mobile carrier for information about your messaging plan and rates.

4. Supported Carriers

Our SMS service is compatible with major carriers including AT&T, T-Mobile, Verizon, Sprint, and most other U.S. carriers. Delivery and availability may vary based on your carrier and location.

5. Opt-Out Instructions

You may opt out of receiving text messages at any time by:

• Replying "STOP" to any text message you receive from us
• Replying "UNSUBSCRIBE" to any text message
• Contacting us at (603) 285-9680 x5050
• Updating your communication preferences in your account settings

After you opt out, you will receive one final confirmation message. You will no longer receive text messages from Mainstream Technology Group unless you opt back in.

Note: Opting out of marketing messages will not affect critical security alerts or service notifications related to your active account.

6. Opt-In and Help Instructions

• To opt back in: Text "START" or "YES" to our messaging number, or update your preferences in your account settings
• For help: Text "HELP" to our messaging number or contact us at (603) 285-9680 x5050

When you text "HELP," you will receive information about how to contact support and manage your messaging preferences.

7. Privacy and Data Use

Your mobile phone number and related information will be used in accordance with our Privacy Policy. We do not sell or share your mobile number with third parties for their marketing purposes.

We collect and use your mobile number to:

• Deliver the text messages you've requested
• Verify your identity for security purposes
• Improve our messaging services
• Comply with legal obligations

For more information about how we handle your personal information, please review our Privacy Policy.

8. Updates to Terms

Mainstream Technology Group reserves the right to update these SMS Terms at any time. We will notify you of material changes by:

• Posting the updated terms on this page
• Sending a text message notification (if required by law)
• Updating the "Last Updated" date at the bottom of this page

Your continued use of our SMS services after changes are posted constitutes acceptance of the updated terms.

9. Contact Information

For questions about our SMS/text messaging program, contact:

10. Termination

Mainstream Technology Group reserves the right to terminate or suspend SMS services at any time, with or without notice, for any reason including:

• Violation of these terms
• Abusive or inappropriate responses
• Technical limitations or carrier restrictions
• Business operational reasons